Adam Wright “Lou at Bass Southwest is excellent to deal with. As good as it gets with customer service IMO.”
Xqusemuah “I can tell you from personal experience that Lou and Bass Southwest are the best.I have done several transactions there and always a good experience.Lou will make sure you are taken care of. He is actually a bass player so he understands our needs. He has a lot of depth in the business and sure knows a lot of pro players A++”
9am”Lou knows his stuffs. I ordered a new Mike Lull bass from him and can’t wait to play that bass.”
Lawgiver“I recently purchased an Epifani Piccolo head and UL3 112 cabinet from Lou at Bass Southwest and I couldn’t be happier. I highly recommend him for your high end gear purchases. Lou will treat you right.”
BassBaba“I have nothing but great things to say about Bass Southwest…
Mainly because Lou is one of the most upstanding, fair and honest people in this biz…
Also, customer service is very important to me and it doesn’t get any better then Bass Southwest. If there is a problem, they are prompt on getting back to you and solving it.”Baba Elefante
Modulsan“Lou is a great guy to deal and talk. very nice”
Kussman“I ordered this beauty from basssouthwest: http://basssouthwest.wordpress.com/2…lite-6-string/This was my first oversea-purchase (I am located in Germany) and I am more then happy about the deal.The whole transaction was perfect: very nice communication – Lou really knows the stuff – fast delivery, excellent packaging and, of course, a breathtaking outstanding bass.I can strongly recommand this shop. Whenever I am looking for something I cannot get in Europe this is for sure my #1 address.”
Getting ready to come home from NAMM. Such an unbelievable experience. A big thank you to Lou at Bass Southwest for everything! If you haven’t already checked them out, you need to. Lou is a great guy and will take great care of you. I can’t speak highly enough about Lou and Bass Southwest!
NEW GEAR CAME IN!!!!! NO more excuses about my sound! This bad boy is EVERYTHING I’ve been looking for in an amp!!! The sound is immaculate!! =D MANY thanks to Bass Southwest For the KILLER service! They help bass players like NO other company out there! Super friendly, Shipped quickly & arrived 4 days later!! Killer considering in in the Mountains!!!! Cant wait to do Biz with these guys again!! =)
I have known Lou for quite sometime when it was time to order my next bass (a terrific Ken Smith BT6 19mm spacing) I knew I would order it through Bass Southwest. The whole experience has been delightful and a joy.
Lou’s close relationship with Ken Smith Basses helped me in the ordering process and made it very simple. Lou’s knowledge of Ken Smith basses was superb. Updates were constantly provided during the build time.I actually received the bass sooner than expected, witch is not usual when it comes to custom basses.
I thank Bass Southwest and Ken Smith Bases. I highly recommend Bass Southwest to all bass players worldwide.
Semi-pro player, Italy
I have nothing but praise for Lou and Bass Southwest ,I had a nightmare thrown upon me some months ago by a shipping company, I won`t get into details, But my Smith was damaged in shipment. Lou went above and beyond to help me move past the damaged Smith by stepping in and jumping thru loops for me.
I have the most beautiful Smith Black Tiger BT TNV thanks to Lou, Lou`s help in the order process was passionate because he is a player him self and understands a players needs. Customer relations is heartfelt for everyone that he deals with, Lou`s contact & updates during the build process was outstanding. I give Lou and Bass Southwest a standing ovation and a 5 star rating.
I will bring all my business to Bass Southwest with out question in the future, It does not get any better than Bass Southwest for your top notch Gear and Basses, Again thanks for every Lou!
This has been one of the greatest bargains in my musical life. I just couldn’t resist the occasion offered by Bass Southwest: A “used” Pedulla Pentabuzz for a fraction of the price of a new instrument. Even though this bass was built in 2000 it has never been played and it is de facto new. Absolutely mint and flawless.
Apart from that, shipping to Germany was no big deal for Lou and went smoothly. The bass arrived professionally packed up, thoroughly cushioned and all wrapped in plastic foil. Needless to say it looks, sounds and plays like a dream. Even more than I had expected. It was a great pleasure to do business with Lou
I can honestly recommend Bass Southwest for your bass needs for a honest and friendly service and great communication throughout, so much so that I have ordered another Bass a Ken Smith Black Tiger Elite.
Once again many thanks
Harry Evangelou ( Uk Bassist )